About Us

Charting the Road to Smarter Business Systems

is a specialist consultancy focused on business analysis, system analysis, and intelligent system design. We partner with organizations to translate complex requirements into clarity, operational efficiency, and purpose-built software solutions.

What we Do?

Business Analysis

We uncover challenges, define opportunities, and map workflows to improve business operations. Our structured analysis provides the foundation for smarter decisions and scalable growth.

Functional Specification Documentation

We translate requirements into clear, detailed documentation that developers can execute without ambiguity, significantly reducing project risk, scope creep, and rework.

Custom Software Development

When off-the-shelf solutions fall short, we design and build custom software that aligns perfectly with your business goals, workflows, and data requirements.

System Analysis

We evaluate existing systems for performance gaps, integration challenges, and functional limitations. Our recommendations are grounded in practical system behavior, not guesswork.

System Consultancy

We deliver strategic advisory on system selection, modernization, integration planning, and optimization. HowInstant remains vendor-neutral to ensure unbiased recommendations.

Our Approach

Discovery & Research

We dive deep into your processes, data flow, and operational context.

Analysis & Strategy

We identify improvement points, system bottlenecks, and technology gaps.

Specification & Roadmapping

We document actionable instructions for design and development.

Development & Implementation

We create tailored solutions based on tested analysis.

To empower businesses with clarity, precision, and insight — delivering systems that work intuitively, scale easily, and support long-term growth.

To become a trusted partner recognized for transforming complex business challenges into intelligent, streamlined, and practical digital solutions.

Meet our team

Talented people who make magic come true.

William Harris

People and Culture Lead

Benjamin Clarke

Software Test and Quality Lead

Olivia Martin

Cyber Security Lead

Charlotte White

Data Scientist

Ready to Transform Your Systems?

Let’s discuss your goals and map the route that leads to clarity, efficiency, and growth.

William Harris serves as our People and Culture Lead, bringing 11 years of experience in employee engagement, talent growth, and organizational health. He focuses on developing high-performing teams, enhancing leadership effectiveness, and cultivating a workplace culture grounded in collaboration and ongoing development. Through his strategic perspective and people-first approach, William helps ensure employees feel empowered, supported, and closely connected to the organization’s values and objectives.

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Benjamin Clarke is a Software Test and Quality Lead with 9 years of experience focused on delivering dependable, high-performing software. He oversees key efforts in test strategy design, automation, and defect resolution to ensure consistent delivery of high-quality products. With his deep technical knowledge and detail-oriented approach, Benjamin strengthens quality practices, minimizes risk, and supports smooth, user-centered software releases across the organization.

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Olivia Martin is a Cyber Security Lead with 10 years of experience safeguarding digital environments and enhancing enterprise security resilience. She leads major efforts in security design, threat prevention, and incident response to protect against an ever-changing cyber threat landscape. Through her strong technical knowledge and strategic approach, Olivia helps ensure the organization remains secure, compliant, and well prepared for emerging risks.

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Charlotte White is a Data Scientist with 13 years of experience transforming data into actionable insights that empower strategic decision-making. She specializes in advanced analytics, machine learning, and predictive modeling, delivering solutions that enhance operational efficiency and business performance. Charlotte’s analytical rigor and innovative thinking ensure that the organization maximizes the value of its data assets and stays ahead in a rapidly evolving digital world.

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William Harris is our People and Culture Lead with 11 years of experience fostering workplace engagement, talent development, and organizational well-being. He specializes in building high-performing teams, strengthening leadership capabilities, and shaping a positive culture rooted in collaboration and continuous growth. David’s strategic mindset and people-centric approach ensure our workforce remains motivated, supported, and aligned with the organization’s values and goals.

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