Organizations use value streams (processes, people, tech) to deliver products/services, which customers experience via the customer journey. Analyzing these components provides the necessary insight to improve your products and services.
Value Stream and Customer Journey consulting services include:
Value Stream and Value Chain modelling and analysis
Persona definition and empathy mapping
Customer Journey modelling and analysis
Business Architecture definition
Some of our sector experience
Banking
Utilities
Telecommunications
Mining & Construction
Supply Chain & Logistics
Financial Services
Insurance & Superannuation
Environmental Services
Health & Aged Care
Child Care
Government (State, Federal, Local)
Tertiary Education
Entertainment
Member Associations
Not-For-Profits
Retail
Oil & Gas
Simple. Sustainable. Efficient System Analysis & Custom Software