Boosting agility to enhance products and services
Organizations use value streams (processes, people, tech) to deliver products/services, which customers experience via the customer journey. Analyzing these components provides the necessary insight to improve your products and services.
Value Stream and Customer Journey consulting services include:
- Value Stream and Value Chain modelling and analysis
- Persona definition and empathy mapping
- Customer Journey modelling and analysis
- Business Architecture definition
Some of our sector experience
- Banking
- Utilities
- Telecommunications
- Mining & Construction
- Supply Chain & Logistics
- Financial Services
- Insurance & Superannuation
- Environmental Services
- Health & Aged Care
- Child Care
- Government (State, Federal, Local)
- Tertiary Education
- Entertainment
- Member Associations
- Not-For-Profits
- Retail
- Oil & Gas
